Waxing can be painful depending on your tolerance and sensitivity. A person using Retin-a, Accutane, Alpha-Hydroxy acid products, tanning beds, needs to alert their spa technician prior to waxing. Reactions are possible and can be painful.

FAQs Archive - La Pomponnée

Q: Are their any health conditions that I need to disclose before my appointment?

Please be aware that if you are heat sensitive, suffer from high blood pressure, or heart conditions, services that involve the application of heat are not advised. Please consult your doctor first. We also need to be informed of any skin sensitivities or infections prior to treatment. Individuals with diseases or infections that are communicable through casual contact, such as coughs and open sores, may be denied treatment. We request that you disclose any medical condition and/or prescription medications you are taking as some services may be contra-indicated.

Q: How often do I need to wax?

When waxing for the first time you must have at least 1/4 inch of hair growth. DO NOT SHAVE for two weeks prior to your waxing appointment. While everyone is different generally every 4 to 6 weeks is the average.

Q: How long does my hair need to be for waxing to be most effective?

In order for waxing to be most effective hair length should be 1/8 to 1/4 inches long depending on the thickness of the hair.

Q: What is paraffin and how will it benefit me?

Paraffin is a wax. It is heated in a special pot and combined with oils. Paraffin treatments work splendidly on the hands and feet, allowing oils to penetrate into deeper skin layers, leaving hands and feet softer and luxuriously re-moisturized.

Q: Will I have to disrobe entirely?

The degree to which you disrobe can depend on the treatment. Undergarments are generally not necessary. The best way to get the full effect of a massage is to disrobe completely. The staff is trained to drape towels or sheets discreetly over any areas of your body not involved in the treatment and to protect your privacy at all times.

Q: Can the spa accommodate group bookings?

Definitely! Just give us the details and we will put together a package that suits your needs! Be sure to notify your group coordinator in advance if you would like any special arrangements such as a catered lunch. A 20% service charge will be added to private parties of six or more. Based on the size of the party, an additional spa fee may apply.

Q: Is there anything I should avoid prior to a spa treatment?

We recommend that you refrain from eating within one hour prior to receiving massage or a body treatment. Alcoholic beverages should not be consumed before any spa treatment. We ask that you do not shave your legs within 24 hours of receiving a body treatment.